The Arctic Guide training provides you with information concerning the special features and significance of the travel industry in Lapland. It will provide you with skills for performing, leading groups and working responsibly in nature – in an Arctic operating environment.
The virtual Arctic Guide training consists of six modules. You can complete the modules from anywhere in the world, as long as you have a working Internet connection. All of the material and exercises are available in digital format.
This module discusses the travel industry worldwide as well as in Finland. The goal is to make you understand the significance of the tourism industry in Lapland. Safety is an important feature to consider within the travel business, so this module will also teach you about the safety value chain approach and the networks that programme service companies operate in. Goals: You understand the significance and special features of the tourism industry in Lapland. You understand the value chain approach to safety You understand the significance of networks in the operation of programme service companies Contents: Global tourism Tourism in Finland The tourism industry in Lapland The value chain approach to safety Cooperation networks Lessons: Lesson 1 - Travel Industry Lesson 2 - Operators Network, Safety Value Chain
In this module, you will gain insight into working in cold environment. The goal is for you to learn to work proactively under cold conditions. You will learn to understand the effects of winter conditions on the body, to protect your customers against the cold, and to guide them in recognising cold exposure. Goals: You understand the effects of winter conditions on the body. You know how to work proactively under cold conditions. You can protect yourself against the cold. You can instruct your group in cold weather recognition, cold protection and treating cold exposure. Contents: The cold and its effects on the body Proactive protection against the cold Working in the cold Lessons: Lesson 1 - The Cold and its Effects on the Body Lesson 2 - Basics of Proactive Protection Against the Cold Lesson 3 - Identify, Prevent and Monitor the Symptoms of Cold
The module focuses on snowmobiling, including snowmobile control and providing safe guide services during snowmobile safaris. Goals: You understand the importance of anticipation in traffic You can control a snowmobile You can guide a snowmobile safari Contents: Legislation Traffic risks Snowmobile control Snowmobile safari progression Actions under special conditions Lessons: Lesson 1 – Introduction to Snowmobiling Lesson 2 Video – Snowmobile Safari
Learn about the responsible activities within the programme services industry in the presentation. Test your knowledge with the true or false quiz.
Practise and assess your own presentation skills. Record your presentation on a video and then assess it with the self-assessment questions.
Write the script for your own Lapland Story on a must know topic of your choosing. Answer the questions of the quiz.
Use the info boxes in the panorama image to learn about nature and life in Lapland. Test your knowledge with the multiple-choice quiz.
Read about the skills needed for leading different customer groups. Solve challenging situations that a guide may encounter in the multiple-choice quiz.
Use the presentation to learn about cross-cultural encounters in the work of a guide. Study the hospitable language of guiding and Lapland-related vocabulary online. Solve challenging situations in the multiple-choice quiz.